SHOPPING INFORMATION
These are automatically calculated by our website based on the total weight of the products in your basket. Our main transportation partner is Canada Post.
We usually ship by next business day, and the duration will greatly depend on how far you are compared to Toronto. But usually in Ontario, shipments should arrive within 3 days after shipping. We will send you a confirmation email once package is on its way.
Right after you place the order we start gathering the products and get them ready for shipment. By this time, you should have received an order confirmation email in your inbox. As soon the order is fulfilled and ready for shipment we will also notify you by email with the tracking information.
Yes, an invoice will be email to you right after the payment has been confirmed, or you can access the invoice also on our website using your personal account.
PAYMENT INFORMATION
This will depend on your credit card provider, but usually within 3 days.
The wishlist is a feature of our website that allows you create personalized collections of products you would like to purchase and save them to your account for future reference.
We always try to package all our products very carefully, but it can happen that products get damaged during transportation. If this is the case, take a few pictures of the items and get in touch with us.
Yes, within the first 2h after placing the order, you can cancel or modify your order either by contacting us, or by login into your account on our website.
This is where you can track the progress of your order. From our warehouse, to your doorsteps.